Terms of Service

1. Agreement to Terms

By accessing or using the JoyBalance website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

JoyBalance provides educational nutrition consultations and personalized product recommendations, specifically:

• Guidance on dietary supplements for men
• Recommendations for face creams and skincare products for women
• Educational information about nutrition and skincare
• Personalized consultation services

3. Important Limitations

3.1 Educational Nature of Services

Our services are strictly educational and informational. We do not:

• Diagnose, treat, cure, or prevent any disease or health condition
• Provide medical advice or prescriptions
• Replace consultations with licensed healthcare professionals
• Offer professional dermatological services

3.2 No Professional-Client Relationship

Our consultations do not create a formal professional-client relationship in the medical or healthcare sense. We provide educational guidance only.

3.3 Requirement for Medical Consultation

You should always consult with your qualified healthcare provider before:

• Starting any new supplement regimen
• Making changes to your current health routine
• Using new skincare products if you have skin conditions
• Acting on any recommendations we provide

4. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information during consultations
• Not rely solely on our recommendations without consulting healthcare professionals
• Inform us of any known allergies or sensitivities
• Use our website and services lawfully and appropriately
• Not misrepresent our services or recommendations to others
• Respect intellectual property rights

5. Booking and Cancellation Policy

5.1 Booking Consultations

Consultation appointments are subject to availability and must be scheduled in advance through our contact form or by phone.

5.2 Cancellations and Rescheduling

If you need to cancel or reschedule your consultation, please provide at least 24 hours notice. Late cancellations or no-shows may affect your ability to book future consultations.

5.3 Our Right to Cancel

We reserve the right to cancel or reschedule consultations due to unforeseen circumstances. We will provide as much notice as possible and work with you to find an alternative time.

6. Intellectual Property

All content on the JoyBalance website, including text, graphics, logos, images, and software, is our property or licensed to us and is protected by copyright and other intellectual property laws.

You may not:

• Reproduce, distribute, or publicly display our content without permission
• Use our materials for commercial purposes
• Modify or create derivative works from our content

7. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with GDPR and Czech data protection laws.

8. Limitation of Liability

To the maximum extent permitted by law:

• JoyBalance is not liable for any health outcomes resulting from following our recommendations
• We are not responsible for any adverse reactions to products you choose to use
• We do not guarantee specific results from our consultations
• Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific consultation in question

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Indemnification

You agree to indemnify and hold harmless JoyBalance, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any rights of another party
• Any health outcomes resulting from your decisions

11. Third-Party Products

We may recommend specific products during consultations. Please note:

• We are not affiliated with product manufacturers unless explicitly stated
• Product recommendations are educational and based on ingredient information
• You are responsible for researching products before purchase
• We are not responsible for product quality, safety, or effectiveness
• Always read product labels and consult healthcare providers before use

12. Website Use and Restrictions

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our website or services
• Transmit viruses or malicious code
• Collect user data without permission
• Impersonate others or misrepresent your affiliation

13. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites. Your use of third-party websites is at your own risk.

14. Modifications to Services and Terms

We reserve the right to:

• Modify or discontinue our services at any time
• Update these Terms of Service with or without notice
• Change consultation offerings and availability

Continued use of our services after changes constitutes acceptance of modified terms.

15. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Czech Republic. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Ostrava, Czech Republic.

16. Dispute Resolution

In the event of any dispute, we encourage you to contact us first to seek resolution. If we cannot resolve the matter informally, you agree to pursue formal dispute resolution through Czech courts.

17. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy, Cookie Policy, and Health Disclaimer, constitute the entire agreement between you and JoyBalance regarding our services.

19. Contact Information

If you have questions about these Terms of Service, please contact us:

JoyBalance
Email: [email protected]
Phone: +420 59 473 80 61
Address: Nádražní 142, 702 02 Ostrava, Czech Republic

20. Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.