Cookie Policy

Last Updated: November 2025

1. Introduction

This Cookie Policy explains how JoyBalance uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be:

  • Session cookies: Temporary cookies that expire when you close your browser
  • Persistent cookies: Cookies that remain on your device for a set period or until you delete them
  • First-party cookies: Set by the website you're visiting
  • Third-party cookies: Set by other services that appear on the website

3. How We Use Cookies

We use cookies for the following purposes:

  • To ensure our website functions properly
  • To remember your preferences and settings
  • To understand how visitors use our website
  • To improve user experience
  • To analyze website performance
  • To comply with legal requirements

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They include:

  • Cookie consent preferences
  • Session management
  • Security features
  • Basic website functionality

Legal basis: Legitimate interest (essential for website operation)

4.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Language preferences
  • User interface customizations
  • Form data retention

Legal basis: Consent

4.3 Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Page views and visitor counts
  • Traffic sources
  • User behavior patterns
  • Website performance metrics

Legal basis: Consent

Data retention: 26 months

4.4 Marketing Cookies

These cookies are used to deliver relevant advertisements:

  • Tracking ad performance
  • Delivering personalized content
  • Measuring marketing campaign effectiveness

Legal basis: Consent

5. Google Consent Mode v2

We have implemented Google Consent Mode v2 to ensure compliance with EU and UK data protection regulations. This technology:

  • Adjusts how cookies behave based on your consent choices
  • Provides privacy-preserving measurement when full consent is not given
  • Ensures compliance with GDPR and ePrivacy Directive
  • Supports advertising and analytics while respecting user choices

6. Specific Cookies Used

Cookie Name Purpose Duration Type
cookie_consent Stores your cookie preferences 1 year Necessary
session_id Maintains your session Session Necessary
_ga Google Analytics - distinguishes users 2 years Analytics
_gid Google Analytics - distinguishes users 24 hours Analytics

7. Your Cookie Choices

7.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Learn more about our cookie use

7.2 Managing Cookie Preferences

You can change your cookie preferences at any time by:

  • Using the cookie preference tool at the bottom of any page
  • Adjusting your browser settings
  • Contacting us directly

7.3 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete cookies after each browsing session
  • Receive alerts when cookies are set

Please note that blocking or deleting cookies may affect website functionality.

8. Third-Party Services

We may use third-party services that set their own cookies. These include:

  • Google Analytics (website analytics)
  • Google Ads (advertising and remarketing)

These third parties have their own privacy policies and cookie policies. We recommend reviewing them:

9. Do Not Track Signals

Some browsers include a Do Not Track (DNT) feature. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT signals, but we respect your cookie preferences set through our consent banner.

10. Mobile Devices

On mobile devices, you can control tracking through your device settings:

  • iOS: Settings > Privacy > Advertising > Limit Ad Tracking
  • Android: Settings > Google > Ads > Opt out of Ads Personalization

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will post any changes on this page with an updated "Last Updated" date.

12. More Information About Cookies

To learn more about cookies and how to manage them, visit:

13. Contact Us

If you have questions about our use of cookies, please contact us:

JoyBalance
Email: [email protected]
Phone: +420 59 473 80 61
Address: Nádražní 142, 702 02 Ostrava, Czech Republic